Shipping – Terra Firma Automotive


Please contact us for a shipping quote. We are working hard to get you the best rates and have them published soon.

Shipping Time

Once an order has been fulfilled, shipping time depends on the carrier and service chosen. The majority of carriers do not work on weekends or major holidays. Shipping days refer to business days (Monday through Friday) and do not include weekend days. For example, if you choose 3-day shipping on Thursday, it will not be delivered until Tuesday of the following week. Please see the specific carrier’s website for detailed information or contact our customer service representative for additional information. Standard delivery times for UPS are listed below:

UPS Next Day Air - Delivered within 1 Business Day

UPS 2nd Day Air - Delivered within 2 Business Days

UPS 3-Day Service - Delivered within 3 Business Days

UPS Ground - Delivered within 3-5 Business Days

Size Restrictions

There are size and weight restrictions for shipments placed to APO and PO Boxes. Please understand that not all products can be shipped to APO or PO Boxes. To be certain that your shipment can be delivered to an APO or PO BOX, please verify with the carrier you select that it can be shipped.

International Shipping

Terra Firma is pleased to provide the finest quality products to customers around the world. The buyer is responsible for any duties, custom chargers, brokerage fees or importation fees applied by shipping carriers, local governments, or national government. Terra Firma lists all contents and purchase prices of international packages as required by law. Refusal to pay required importation fees will result in the forfeiture of a full refund and may result in loss of any refund if shipping fees exceed purchase price. Please see our webpage (LINK) for more details about our return policy.

Billing/Shipping Addresses

Please let us know if your shipping and billing addresses are different so that we can process the order appropriately.

Damaged/Lost Shipment

Please contact us immediately if your packages are damaged or lost. Please take pictures of the damaged boxes and items.

Out-of-Stock Orders

If you order an item that is listed as “on order” or “out of stock,” the item will be shipped within 24 hours of being listed as “in stock.” In an effort to ship your order as quickly as possible, Terra Firma may ship items separately. However, most items will be shipped together unless each item qualifies for free shipping. You can request to have your items shipped separately for additional shipping charges. Please contact our customer service department to request items be shipped separately.